Quick Answer: The developers published an official known-issues list on August 7 naming seven bugs, with a patch in final QA for the week of August 10 — check that list first before troubleshooting anything. Of the problems not on it: if the game won't start on Windows 11, it is almost certainly error 0x11C7 from Smart App Control. If ending the day freezes for about a minute, run Steam as administrator. If your PC runs hot, cap your frame rate. And if an order needs a firmware update that reports "not possible for this device", stop spending money on tool upgrades — that bug is on the official list, nothing you buy will clear it, and because online orders run on a deadline you cannot cancel, the safe move is to decline firmware jobs rather than park them.
Version note: Current for the launch build, checked August 10, 2026 — no patch has shipped yet, and this is the week the developers named for it. Sourced from the developers' August 7 announcement and their pinned bug-report thread, their replies in the official forums, and player reports on the launch-week bug board, all linked inline. Single reports are labelled as such.
A crash or a hung save costs you the day's queue, which is why the save freeze below is worth fixing before it bites. (Screenshot: Mandragora / tinyBuild)
The Official Known-Issues List (August 7)
The developers published their first bug list in the 100k announcement, alongside a note that the fixes are in final QA and go out the week of August 10. If your problem is one of these seven, you are waiting for the patch, not for a workaround:
| Issue | What you see | Do this meanwhile |
|---|---|---|
| "How Did I Do It" and "Frugal" unlock early | Achievements fire before you earn them | Nothing — see Achievements |
| Firmware update on Guitar Legend and MyPod | "Not possible for this device" | Park the order; buy no tools for it |
| Inventory unusable in competition mode | Cannot open your parts during a competition | Enter competitions with the device already stocked |
| Error disassembling the IDM device | Disassembly throws an error | Take other work; the device is not lost |
| Mail tab does not flag new emails | No unread indicator on the email tab | Open the tab manually each in-game morning |
| Ultrawide screens during disassembly | Layout breaks on ultrawide resolutions | Run windowed 16:9 for disassembly-heavy sessions |
| Gadgets stuck in the sonic bath | A device never leaves the ultrasonic cleaner | Spam-click the cleaner open/closed until it pops out (see below) |
Everything after this point is not on the official list — either it predates the announcement or the developers have not named it.
Game Won't Start: Error 0x11C7 (Windows 11)
Symptom: the game refuses to open on first launch and throws error 0x11C7.
Cause and fix: Windows 11's Smart App Control is blocking it. The player who reported it found that disabling the feature let the game open, and a developer (posting as k1mon) replied that the report was "very useful information." At least one other player confirmed the same error.
Read this before you flip it. Smart App Control lives in Windows Security under App & browser control, and Microsoft's own FAQ states that once it is off, turning it back on requires resetting or reinstalling Windows — it is not a toggle you can undo on an afternoon. Newer Windows builds have started allowing re-enablement from the Security app, so check what your own machine offers before you decide. If that trade is too steep, report the error in the developers' bug thread and wait for a patch instead.
Save / End-of-Day Freeze (Workaround Confirmed Both Ways)
Symptom: ending the day freezes the game for roughly a minute before it saves and continues. Players report it in both the demo and the full release, on hardware well above the recommended specs.
Workaround: run Steam as administrator. One player in the bug thread tested it in both directions — "running Steam normally brings the issue back. As soon as I run Steam as an administrator again, the problem is resolved." That two-way test is stronger evidence than the usual "this worked for me."
The developers add two checks worth doing if admin rights alone don't help:
- Confirm your antivirus or Windows Security isn't blocking creation of the save file.
- Check that the files in your save folder aren't marked read-only.
Crashes
Several distinct crash reports appeared on day one, each currently from a single player, with no patch yet:
- Crashing when changing window focus — alt-tabbing out of the game. If this is your pattern, play fullscreen and avoid switching away mid-repair.
- Crashing when the game closes — annoying rather than costly, since the day's save has already happened.
- Crashing on save — the one that costs you progress, and the reason the save-freeze workaround above is worth doing pre-emptively.
- Repeated hard crashes on an RTX 3060 Ti, from a reviewer who reports the game crashing "HARD" within short sessions while heavier titles run fine.
There is a thread pattern worth noticing: the overheating reports below and the crash reports overlap, and the one player who capped their frame rate reported the crashes stopping. Try the FPS cap before you conclude your install is broken.
Overheating and Heavy Hardware Load
Symptom: unusually high CPU and GPU temperatures for a stylised 3D repair game — several players say it runs hotter than far more demanding titles.
Reports in the thread: an RTX 5070 with a Ryzen 7700X sitting at 65-70°C in gameplay against 48-50°C in menus; another player at 1080p with a 60 FPS cap still reporting CPU heat with current drivers; the original poster overheating even on lowest settings.
What to do:
- Cap your frame rate. The developers name this directly alongside verifying files and updating GPU drivers. The original reporter capped to 30 FPS and said "It hasn't crashed since."
- Watch it with Steam's in-game performance monitor, which the developers also suggest, so you know whether the cap changed anything.
- Expect a partial result. One player notes the 30 FPS cap costs enjoyment and their CPU still reached around 60°C — this is mitigation, not a fix, and the load pattern looks like an optimisation issue rather than anything on your end.
Firmware Updates That Can't Be Completed (On the Official List)
Symptom: an order requires a firmware update, and the game answers "not possible for this device" — even with the upgraded UNLOCK-TOOLKIT. The order cannot be cleared.
Status: officially listed, fix in the next patch. A developer (posting as Misao Kamiya) answered the thread on August 7 — "This is a known bug and the team are working on a patch as we speak!" — and the August 7 announcement lists it by name. Players hit it on the Guitar Legend, the Mapple MyPod and the Autorolla Razor; the official wording names the first two.
Do not spend money trying to force it. A second thread collected eight reports in a few hours, and two of them are worth reading before you open the parts shop:
- One player spent 150,000 yen upgrading their hack program and the update still failed.
- Another had everything cleaned and repaired plus the upgraded UNLOCK-TOOLKIT, and the PC still refused to recognise the MyPod as a valid device.
A third player names a mechanism that fits both of those: upgrading to the UNLOCK-TOOLKIT removes the firmware tool from your kit, while the game keeps issuing firmware orders anyway. That is one player's reading of their own save rather than anything the developers have confirmed, but it explains why buying the better tool makes the problem worse instead of better.
Parking the order is not free, and that changes what you should do about it. A second thread ran to thirteen replies on August 9 and turned up the consequence nobody mentions: online firmware orders carry a delivery deadline, and the game gives you no way to cancel or dismiss a job. Two players watched orders they physically could not complete run overdue while they waited — one had a guitar and a MyPod expire together and is hoping the patch resets the timers, which nothing has promised. A third asked outright whether the device just sits there until the patch; no one had an answer.
So the rule while this is open: decline firmware-update jobs at the point of accepting them. That thread also extends the affected list — players name the Guitar Legend, the MyPod and now the Pokia handset — so treat any firmware request as suspect regardless of device. Walk-in work and normal repairs are unaffected.
Nothing you buy clears the bug itself. On August 9 a player relayed that the developers had told them a fix was coming "later this week", which lines up with the official next-week window; the thread was still collecting fresh reports that day with no patch shipped.
Parts That Vanish Under the Cleaning Machines
Symptom: the order refuses to close with "don't forget to remove unneeded part from the desk", but the part is nowhere on the workbench. It has fallen underneath the ultrasonic bath or the UV cleaner, and the machine's idle position covers it. The main thread is at nineteen posts and still collecting reports.
Two players independently worked out the same cause: you dropped the part while the machine was still moving. The bath slides back into its tucked-away position on a timer; a small item released before it settles falls through to the desk instead of into the tray, and the machine then parks on top of it. One player adds a second trigger — something large already occupying the bath, with a small part dropped on top of it. A third report from the UV cleaner describes the identical sequence.
The rule that prevents it: wait until the machine has fully stopped moving before you release anything into it, and put parts in one at a time. That costs a second per part and is the only reliable protection while the patch is out.
If a part is already gone:
- Locate it first. Step away from the workbench but leave the job on it, open the notebook, and hover the entry for the dirty part — the game highlights where it thinks the piece is. If the highlight sits under a machine, it is this bug and not a part you misplaced.
- Spam-click the cleaner. Open and close it, run it forward and back, repeatedly. One player recovered an Atari base this way; another suggests dropping something from the spare-parts pile in to knock it loose.
- Swap the order off the mat and back. Move a different order onto the mat so the stuck device gets boxed, then swap them back. This works less often than the click method — one player reported the part simply not reappearing.
This does lock story progression. Two players hit it on story jobs and could not continue, so the early advice that it only affects online orders is wrong. There is still no unstuck command.
A second variant is now confirmed by two players: payment money left permanently on the desk. The game keeps asking you to clear the desk and will not let you touch the cash — one player had it from a previous order, another from money found inside a device. Same family, same absence of a fix.
Parts That Vanish From the Desk Entirely
A separate pattern from the one above, and it now has five reports in its own thread. The part disappears the moment you drop it — not under a machine, just gone — while the order still insists something is left on the table.
Restart the game before you assume it is lost. One player found the missing part sitting in their parts box after quitting and relaunching. That is the only recovery anyone has reported, and it does not always work: another player's part was neither on the table nor in the box, with the game still claiming it was on the desk.
Competitions are the case with no way out. The parts box is unavailable during a competition — that limitation is on the developers' own known-issues list — so the restart recovery cannot be used there. Two players lost a piece mid-competition and were left holding a competition box they can neither finish nor cancel, because the game offers no way to abandon a competition in progress. Until the patch lands, treat competitions as the mode where a dropped part costs you the whole entry.
One report names a way to soft-lock an order permanently: cannibalising an order's base part for a different device. A player disassembled a Nony PMP that came in as an order, put the parts in the box, then used that order's Frame to repair a second PMP they had bought. Buying a replacement Frame creates a new object the game will not assign to the existing order, so the order can never close. That is one player's account of their own save, but the prevention rule costs nothing: do not take parts out of an order's device to fix something else.
The Atari Lynx Batteries Are Not Duplicating
Symptom: you pull a battery out of the Atari Lynx, both visible batteries disappear at once, and more keep appearing — so it looks like the game is spawning duplicates and blocking the job.
This is the device working correctly. The Lynx takes six batteries, not two. Removing the top one makes the next slide up into place, and the pair vanishing together is the game making them easier to reinsert as a set. Three players explained it in the thread and the original reporter — who had already filed it on the bug tracker as a soft-lock — withdrew it. Look at the battery compartment: it is visibly long enough for six.
Parts in the Sonic Bath Show as "Missing"
Not a bug, but it costs you money. While parts sit in the ultrasonic cleaner, the order's checklist marks them as missing, and several players have bought replacements they already owned before noticing.
The rule that avoids it: disassemble the whole device first, order every replacement part you actually need, then start the wash. Do not shop while the bath is running.
Save Files: Where They Are and How to Roll Back
The game has no save slots. It keeps the five most recent saves automatically, the highest-numbered file being the current one, and the other four exist as corruption backups. That makes a rollback possible without starting over — which matters for the sonic-bath freeze above and for the branching-ending achievements.
On Windows the folder is:
%userprofile%\AppData\LocalLow\Mandragora\Restory\SaveData
Disable Steam Cloud before you touch anything in there. A player who worked this out on the forums notes that leaving Cloud on makes Steam pull the newest file back down the moment you launch, undoing the swap. Move the current save somewhere safe, and the game loads the next most recent one.
Soldering That Won't Take
Reported as a bug on day one, but it reads as an input-timing problem: click the soldering iron, move the cursor onto the line, hold the mouse button down, drag along the line, and release at the end. Players who release mid-line get no result and read it as a failed repair.
Motion Sickness: Three Players Say No
Asked directly on the forums, three players who describe existing motion sensitivity — one with a diagnosed balance disorder, one with severe motion sickness — all report ReStory not triggering it. Their reasoning is consistent: the camera is fixed for roughly all of the game, the zoom onto the work mat is brief and player-triggered, and the only free movement is a slow lean to reach a shelf just off screen.
Two caveats. This is player experience, not an accessibility feature — the game ships no motion or camera-shake toggle. And the demo has been pulled since release, so you cannot test it yourself before buying.
Controller: What "Partial Support" Costs You
Steam lists the game as Partial Controller Support, and the store page does not say which parts are missing. Players who asked in the forums got a concrete answer from someone playing that way: the soldering minigame is awkward, small screws are hard to highlight with the left stick, and the cursor moves slowly with no sensitivity setting. The same limits apply to the touchscreen controls. Others suspect the keyboard-mashing hacking minigame is the formal reason for the "partial" label, which is untested.
If a controller is your only input device, this is a real barrier rather than an inconvenience — the player who reported it advised against buying for controller play. The repairs are cursor work, and the game gives you no way to speed the cursor up.
A gamepad can also capture input at the very first screen: PCGamingWiki documents keyboard and mouse being disabled once a controller is detected, leaving you stuck at the opening data-collection prompt with no cursor. Unplug the controller if you cannot get past it.
Smaller Reports (Single Sources, Not Yet Patterns)
- No way to return to fullscreen after choosing windowed — a settings dead end with no reported workaround.
- Wall paint bought but unusable and a bugged competition repair — each one thread, each posted on launch day. The Atari Lynx battery report that sat here has been withdrawn; see the section above.
- The airbrush palette will not scroll on Steam Deck — one player with several palettes unlocked cannot reach the ones below the fold, with no reply yet.
- Steam Deck is "Playable", not Verified. The developers stated this before launch and said Deck work continues; players are already asking for it in the forums.
- More achievements fire early than the official list names — Business Shark and the soldering achievement both have reports. See the Achievements Guide.
How to Report Something
The developers pinned a bug reports and troubleshooting thread on launch day and accept reports through the Steam forum, their Discord's bug-reports channel, or their support site. What they ask for:
- A short description of the last few steps before the problem happened.
- Screenshots or video.
- A compressed copy of your ReStory game folder — the thread lists the exact paths for Windows, Mac and Linux/Steam Deck.
For performance problems specifically, they ask you to first update your OS and GPU drivers, make sure the game uses your dedicated GPU rather than integrated graphics, verify file integrity or reinstall, and temporarily disable overlays such as the NVIDIA app and Discord.